Helpen

1. Information we collect

We collect account and transaction data needed to operate Helpen, including profile details, booking activity, and payment metadata.

Data is used to provide platform functionality, process transactions, prevent abuse, support dispute resolution, and improve service reliability.

We share only what is necessary with counterparties and service providers (for example payment processors), and when required by law.

We retain data for operational, legal, and dispute purposes and apply reasonable controls to protect your information.

For privacy-related questions or requests, contact the Helpen support channel configured by the platform operator.